*Prize draw terms and conditions: There is no cost to enter; simply complete the online feedback form including your contact details, or alternatively you can complete this form after receiving a service in one of our local branches. The email address or phone number you provide may be used by us to respond to your reviews, so we can further improve your experience with us, but will not be used for marketing purposes. One Smart Money People review will be selected each month to provide a donation to the chosen charity selected by the member. The £100 donation will be allocated by cheque on a monthly basis.

The closing date for completed feedback is the 26th of the month prior to the draw e.g. 26th January will be the closing date for the draw in February. The winner’s identity will remain confidential unless you give explicit consent otherwise. You must be aged 18 or over and entries are limited to 1 per customer, per month. Employees and board members of Harpenden Building Society are not eligible to enter.