Community

We consider many factors when reviewing the pricing of our savings accounts which includes the monitoring of market conditions whilst ensuring we provide our customers with fair value on their savings. Following the Bank of England base rate reduction on November 7th 2024, we are letting you know we will be reducing the interest rates […]

Message to Brokers- Our Loans Origination Broker Portal is currently experiencing some technical issues and may be unavailable to use. We apologise for any inconvenience this may cause and normal service will resume ASAP.

Our Harpenden Online platform is temporarily unavailable. We apologise for any inconvenience this may cause and normal service will resume ASAP.

We will be carrying out some scheduled maintenance and updates to our Harpenden Online platform on Tuesday 29th October between 5pm and 7:30pm – so this service will be unavailable during this time. We apologise for any inconvenience this may cause and normal service will resume after 7:30pm. We thank you for your patience during […]

Thursday 24 October 2024 10:10am – We are currently experiencing connectivity issues, which we are working hard to resolve. During this time, you may experience difficulties in reaching us by phone. We would like to thank you for your patience whilst we work to resolve this.

Friday 18th October – We are aware there was an issue affecting members logging into Harpenden Online this morning – this has now been rectified and returned to normal service. We apologise for any inconvenience this may have caused.

This is the most common type of financial scam in the UK. Authorised push payment fraud happens when you are tricked by a criminal into sending money by bank payment to an account that they control and which you do not. It works by scammers tricking account holders into sending money under false pretences. APP […]